Dear friends of the Dolomites, Dear skiers,

Our world has been completely turned upside down in recent months. The Covid emergency has changed our priorities and has strongly affected our relations, our work, our leisure time, our social life, and school activities. However, our great passion for skiing has remained unchanged and we cannot wait to descent along the wonderful slopes, surrounded by a setting of incomparable beauty like the Dolomites.

We, as Dolomiti Superski, are getting prepared with great enthusiasm and dedication for the winter season 2020 - 2021 to ensure the best possible conditions, to guarantee the safety of all skiers.

"We care about you" will be our slogan during the coming winter; and with this we want to certify our absolute commitment to ensure that skiing will be possible at the safest conditions for everyone. We want to take care of all of you and we want to make sure that you can enjoy your holiday, the descents, and the fantastic Dolomites carefree. For this reason, we are preparing several logistic and organizational rules which we will communicate in detail in the weeks to come. To succeed in our mission, it is necessary that every single one of us cooperates by making the correct usage of the protections and by keeping the physical distance.

Now, we are pleased to illustrate to you some integrations and additions to the rebalancing measures for the early closure of winter season 2019/20, already published on May 19th, 2020 and available here, as well as the guidelines regarding the sales policies for the ski tickets for winter season 2020/21.

 

Here you will find specific information on each ticket type

Seasonal passes 2020 - 2021: Dolomiti Superski has decided to introduce, for the next winter season, a new form of guarantee for 2020-2021 Dolomiti Superski seasonal pass holders. In case all Dolomiti Superski lifts will again close, the seasonal pass holders will have the chance to choose if keeping the purchased seasonal pass active or receiving a partial reimbursement of the price paid. Further details about the calculation will follow shortly.

Switch between a Dolomiti Superski seasonal pass and a Valley seasonal pass: a discount of 10% on the seasonal pass price will be granted to the holders of a Dolomiti Superski seasonal pass in 2019/20 which would like to purchase a Valley seasonal pass in winter season 2020/21 or vice versa. These switches will not be possible with the seasonal passes valid for the Gitschberg Jochtal - Brixen Consortia if purchased in presale during the month of October.

Superski Family ticket: the unused ski days of winter season 2019/20 will be added to the new Superski Family ticket 2020/21, when purchased the minimum number of days required, depending on the family composition. As a supplementary rebalancing measure, the validity of all ski days available in the package will be extended to the coming two consecutive winter seasons, 2020/21 and 2021/22.

To benefit from this rebalancing measure, the My Dolomiti Skicards of all family members and the usually required documentation must be presented at the central sales offices.

If the family composition has changed, the unused days will be given to the first member of the 2019/20 family composition, who will be at the ticket sales office purchasing the ticket for season 2020/21. The ski days may not be spread over two or more family compositions.

8-days at choice in the season ticket: by re-purchasing the 8-days at choice in the season ticket for the winter season 2020/21, the unused ski days in winter season 2019/20 will be integrated. As rebalancing measure, the validity of these ski days will be extended to the next two consecutive winter seasons, 2020/21 and 2021/22.

Open date ski tickets: unused ski tickets issued with an open date 2019/20, will be converted into the same ticket type valid for the winter season 2020/21, by handing over the original tickets at the central sales points.

The above-mentioned benefits, special terms and measures cannot be combined with other promotions and/or reductions or discounted rates obtained during the 2019/20 winter season or scheduled for the 2020/21 winter season, with the only exception of pre-sale purchases. Also excluded from the application of the above-mentioned rebalancing measures are those holders of ski passes 2019/20 who have already benefited from a form of rebalancing or reimbursement (e.g. due to ski accident), holders of blocked and/or withdrawn ski tickets or those who, through an invitation to an assisted negotiation or mediation procedure or through the initiation of legal proceedings, have expressed their willingness not to accept the proposed rebalancing measures of Dolomiti Superski and its member Consortia.

To benefit from the above-mentioned rebalancing measures, it will be necessary in general terms to show your personal identity document, the 2019/2020 ski ticket, or the relative receipt at the ticket sales offices.

The privacy policy changes resulting from the adoption of the above-mentioned rebalancing measures are available here.

Same or similar rebalancing measures have been adopted also by the Valley Consortia for their ski tickets. For further information, please directly contact the single Valley Consortia.

 

WE CARE ABOUT YOU

Besides the rebalancing measures introduced as consequence of the early closure of the winter season 2019/20, Dolomiti Superski and the member lift societies are giving their best to improve your safety in every process.

To reduce interpersonal contact, to slim down and automate the selling procedures, we will have a completely renovated and user-friendly online shop. With only a few clicks you will be able to purchase at any time almost any type of ski ticket. You will be able to pick up your pre-paid tickets at the ticket boxes located at the main ticket sales points, allowing you to avoid queues and gatherings at the ticket sales offices. It will still be possible, for those who wish, to pick up their pre-paid tickets at the physical ticket sales offices. However, we invite you to use electronic payment systems as far as possible.

Through the new web shop - online from mid-November on dolomitisuperski.com - it will also be possible to purchase seasonal ski passes or recharge our personal My Dolomiti Ski Card, with the 10% discount listed above.

Through our new web shop, it will also be possible to reactivate the unused gift vouchers or pre-paid collect yourself, issued with an open date 2019/20, and those with validity starting after March 10th, 2020.

While we are looking forward welcoming you on the slopes of the Dolomiti Superski ski carousel, we invite you observe the safety regulations which we will constantly update through this page.

We care about you!


The Dolomiti Superski Team

Last update: 03/09/2020

                

HELP US TO PROTECT YOURSELF, OTHERS AND OUR DOLOMITES

  1. Buy tickets online, save time and avoid queues.
  2. Maintain safety distances and use masks at ticket offices, at lift stations and in all common areas.  
  3. Disinfect your hands regularly at the dispensers.
  4. Because we Care: Do not throw masks and gloves on the floor.
  5. If you have similar flu symptoms, do not endanger yourself and others, avoid the use of lift facilities.
  6. Be responsible and cooperative.

 
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